Privacy Policy

D-Neu
Liebigstraße 26, 67113 Maxdorf

The protection of your personal data is a matter of particular importance to us. We therefore process your data exclusively on the basis of legal provisions (GDPR, TKG 2003). In this privacy information we inform you about the most important aspects of data processing in connection with our website.

Controller

The controller for data processing is the company D-Neu, Liebigstraße 26, 67113 Maxdorf. You can reach us via telephone at +49 176 84303122, via email at info@d-neu.com or via mail at Liebigstraße 26, 67113 Maxdorf.

Data security

We take appropriate measures in accordance with Article 32 GDPR to protect your personal data. These measures particularly concern protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation.

Personal data, purpose of processing and legal basis

Personal data are details that can be clearly assigned to a person. These include, among others, full name, address, email address and telephone number. When you visit our website, additional technical data are automatically collected for technical reasons (IP address, session start and end, date and time of the request, accessed subpage on our website, type and version of the browser, operating system, referrer URL). These technical details may constitute personal data in individual cases. As a rule, we use these technical details only when this is necessary for the operation and protection of our website against attacks and misuse, and pseudonymized or anonymized for statistical purposes.

If you contact us via the contact form on the website or by email, the data you provide (first name, last name, address, telephone number, email) will be stored for six months for the purpose of processing the request and in case of follow-up questions. We do not pass on these data without your consent. Processing of your personal data for specific purposes (e.g. using your email for newsletters, advertising) may also be carried out on the basis of your consent. You may withdraw your consent at any time with effect for the future. This also applies to the withdrawal of consents given to us before the GDPR came into force. The purposes and consequences of a withdrawal or non-granting of consent will be explained in the respective consent text.

To fulfill contracts or pre-contractual measures and beyond that we may process your data (first name, last name, address, telephone number, email) where necessary to protect legitimate interests of ours or third parties, in particular for the following purposes:

• Response to enquiries
• Technical administration
• Advertising or market and opinion research, provided you have not objected to the use of your data
• Review and optimization of procedures for needs analysis
• Further development of services and products as well as existing systems and processes
• Statistical evaluations or market analysis
• Assertion of legal claims & defense in legal disputes not directly related to the contractual relationship
• Prevention and investigation of criminal offenses, insofar as not exclusively for fulfillment of statutory obligations

The legal bases for data processing are:

• Performance of a contract pursuant to Article 6(1)(b) GDPR
• Your possible consent pursuant to Article 6(1)(a) GDPR
• Legitimate interests pursuant to Article 6(1)(f) GDPR

Storage period

Stored personal data will be deleted when you, as a user of our website and/or customer, withdraw your consent to storage, when your data are no longer required for the purpose pursued by the storage, after the expiry of statutory retention periods or after the expiry of any ongoing legal disputes, or when storage becomes unlawful for other legal reasons.

Disclosure of data / recipients or categories of recipients

Disclosure of your data to external parties takes place exclusively in connection with contract processing, for the fulfillment of legal obligations that require us to provide information, report or disclose data, if disclosure is in the public interest, or if you have previously given your consent. You have the right to withdraw a given consent at any time with effect for the future.

Personal data are passed on to the following third parties:

• Various service providers or partner companies that assist us with order processing, providing customers with information, advertising and the provision of services, IT service providers and technical processors (processors pursuant to Article 28 GDPR). These companies are obliged to comply with all data protection provisions. Strict data protection requirements apply to processor contracts; in particular, these companies may use the data exclusively to fulfill their tasks on our behalf. We are responsible for ensuring compliance with data protection provisions by these companies and have concluded appropriate data processing agreements with the service providers.
• Our tax advisor for fulfillment of our tax law obligations

Your rights

You generally have the rights to access, rectification, erasure, restriction, data portability, withdrawal and objection.

If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated, you may contact us at info@d-neu.com or file a complaint with the competent data protection authority.